Clik here to view.
The New Competitiveness
AIG is falling. Bailouts are flying. All of the rules of business have changed, and the seismic shift is both electrifying and frightening. But there are opportunities to be embraced, and many of them...
View ArticleClik here to view.
New Quality Manager for Obama: Zients replaces Killefer
In his weekly radio address, President Obama announced today a renewed intent to cut wasteful spending, and the upcoming announcement of even more decisive cuts. He also noted the appointment of...
View ArticleClik here to view.
Lean Thinking and Health Care Reform
Today’s Op-Ed section in the Washington Post has a piece by Philip K. Howard called “Health Reform’s Taboo Topic”. The problem? Health-care reform is bogged down because none of the bills before...
View ArticleClik here to view.
Baldrige-Based Health Care Reform?
Today’s Washington Post has an article by Minnesota senator Tim Pawlenty on the effective design of national health care reform, entitled “To Fix Health Care, Follow the States”. He argues that the...
View ArticleClik here to view.
How to Achieve Transparency: One Approach
Point 1: Transparency in business and in government means that you know what’s going on (or can find out). You have access to information about the organization’s processes and results, it is clearly...
View ArticleClik here to view.
Collins and Hansen’s Great By Choice: A Story of Quality Consciousness
Jim Collins, author of Built to Last (2004) and Good to Great (2001), released a new compendium of his research this fall entitled Great by Choice: Uncertainty, Chaos, and Luck – Why Some Thrive...
View ArticleClik here to view.
Are Deming’s 14 Points Still Valid?
(Image Credit: Doug Buckley of http://hyperactive.to) In 1986, W. Edwards Deming described the 14 Points that constitute his transformational theory of management in Out of the Crisis – the basis for...
View ArticleClik here to view.
Analyzing Monthly Expenses with a Pareto Chart
This month, ASQ CEO Paul Borawski encourages us to share stories about “quality solutions in unexpected places.” This is such a fun question, because now I’ll be noticing these unexpected gems all...
View ArticleClik here to view.
Thrivability: A Sneaky Awesome Little Book About Innovation
I just got done reading Jean Russell’s new book, Thrivability, from Triarchy Press. In my opinion, this is perhaps the most compelling book about innovation that’s been written in the past few years –...
View ArticleClik here to view.
Is the Manufacturing Outlook Sufficiently Far-Reaching?
In his January post, ASQ CEO Paul Borawski discusses the results from ASQ’s 2013 manufacturing outlook survey. Although the majority of manufacturers reported revenue growth in 2013, many are still...
View ArticleClik here to view.
Who Has Inspired You About Quality?
In his January post, ASQ CEO Bill Troy asks, “Have you met someone whose teachings on quality influenced you or inspired you? What were these lessons?” Although he acknowledges the “quality gurus” he...
View ArticleClik here to view.
Data Quality is Key for Asset Management in Data Science
This post was motivated by two recent tweets by Dr. Diego Kuonen, Principal of Statoo Consulting in Switzerland (who you should definitely follow if you don’t already – he’s one of the only other...
View ArticleClik here to view.
3 Steps to Creating an Innovative Performance Culture
Image Credit: Doug Buckley of http://hyperactive.to Want to leapfrog over your competitors by designing an extremely high-performance culture for your organization? If so, I have the secret formula. It...
View ArticleClik here to view.
Where is Quality Management Headed?
Image Credit: Doug Buckley of http://hyperactive.to [This post is in response to ASQ’s February topic for the Influential Voices group, which asks: Where do you plan to take your career in 2016? What’s...
View ArticleClik here to view.
Perception of Value & Today’s Cryptocurrency “Crash”
Artist’s rendering of Bitcoin. THERE ARE NO ACTUAL COINS THAT LOOK LIKE THIS. Don’t ever let anyone sell you one. Today, many cryptocurrencies lost ~35-50% of their value. Reddit even posted contact...
View Article
